Privacy Policy
Privacy Policy
This Privacy Policy explains how CAPE Renewables Sdn Bhd ("CAPE RE") collects, uses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (Act 709) of Malaysia.
CAPE Renewables Sdn Bhd ("CAPE RE", "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This policy is issued in accordance with the Personal Data Protection Act 2010 (PDPA) and its subsidiary legislation.
By providing your personal data to us—whether through our website, business engagements, or other interactions—you consent to the collection, use, and disclosure of your data as described in this policy.
Contact Information
Name, email, phone number, company name, job title, and business address.
Technical Data
IP address, browser type, device information, and website usage via cookies.
Project Data
Site details, electricity consumption data, and project requirements provided during assessments.
Communication Data
Records of correspondence including emails, WhatsApp messages, and form submissions.
We process your personal data strictly for the following purposes:
- To respond to your enquiries and provide requested information.
- To conduct energy assessments and prepare proposals or quotations.
- To manage project delivery, invoicing, and customer support.
- To send marketing communications (only with your opt-in consent).
- To comply with legal and regulatory obligations under Malaysian law.
- To improve our website and services through analytics.
We may disclose your data to trusted third parties who assist in our operations:
We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.
We take reasonable steps to protect your data from loss, misuse, or unauthorised access through:
- Role-based access controls for employees.
- Encrypted transmission and secure storage systems.
- Regular monitoring of our data processing practices.
- Confidentiality obligations for staff and vendors.
In the event of a data breach, we will notify the Personal Data Protection Commissioner and affected users as required under the 2024 PDPA amendments.
Under the PDPA, you have the right to:
In line with the 2024 PDPA amendments, CAPE RE has appointed a Data Protection Officer (DPO). Contact us for any privacy-related enquiries:
Notis Perlindungan Data Peribadi ini juga disediakan dalam Bahasa Malaysia. Sila hubungi kami di info@capere.com.my untuk mendapatkan salinan notis dalam Bahasa Malaysia.